Customer Voices: Signiant’s Impact on Operational Efficiency
Whenever we connect with our customers to discuss their experiences with the Signiant Platform, consistent themes emerge. The Signiant trio of speed, reliability, and security are always at the forefront, firmly established as indispensable pillars. Equally noteworthy, however, is the frequent praise for the ease of use of Signiant’s large file transfer software. Our clients frequently point out the platform’s simplicity and approachability from the very start.
This is a key component of customer satisfaction and a testament to our commitment to creating a seamless user experience. Here’s what customers are saying:
Dan Shott, Director of Post Technologies, Bunim Murray Productions: Anytime you can find a solution that you have confidence that will just work, day in and day out, it makes it much easier to focus on other issues, to speed up other things, and to take one more thing off your plate that you’re dealing with. It’s great.
Stan Cassio, President, Mango/NewEdit: Training somebody is very easy with Signiant… The ease of use and ease of understanding how to set up and transmit is not a problem. It’s very easy for us to set up a vendor with a Media Shuttle account.
Erin White, Director of Content Security, DigitalFilm Tree: Onboarding is easy. We’re able to set up individual portals based on the show or based on the different teams. We’re able to create a portal that editorial would see, and then we could have a separate portal for that show for the promo department.
Andrew Marescotto, Director of IT and Program Management, Blue Ant Media: It comes to that simplicity. It’s saving us time. It’s saving the effort of staff. It’s saving us from not having to go to another vendor to switch storage. [Signiant is] saving the day every day.
Luis Albritton, Fmr. Chief Engineer, Definition 6: Workflows like this make our processes much easier and solve a range of challenges. With Media Shuttle, we have more access control with client content, on top of all the traffic and access.
Ariel Gordon, Founder/CEO, Cinema Máquina: Signiant helped us figure out how to set it up, navigate any troubles, and teach our engineering team how to manage it all. It was so simple and so straightforward.
Liam Ford, Fmr. Senior Vice President of Post Engineering, Sim: [Ease of use] is a huge advantage to me because it means that I don’t have to teach people how to set up software or install the client software that connects to a non-web UI server. I don’t want to deal with any of that stuff.
Marc Andreu Valls, Director of Media Services, MEDIAPRO: Not only is Media Shuttle simple to learn and use, the application also eases the burden on our IT staff. Using Media Shuttle, it’s easy to manage transfers, configure portals, upload and download material—always independently of the IT guys.
Nathan Ross, Founder/CEO, Blackwater Digital Services: I can easily spin up a Shuttle portal with storage in an AWS region near my client, anywhere in the world. It only took me 10 minutes to set up the new bucket and portal.
Jesse Korosi, Fmr. Director of Post, Sim: Shuttle is popular with users and partners alike. Not only did the ease of use address the problems that Sim had previously, but its adaptability and customizability made collaborators feel more in control of their projects.
Liam Ford, Fmr. Senior Vice President of Post Engineering, Sim: We are doing more because it’s easier. Whereas, in the past, people might have tried to figure out a way not to collaborate because they were uncomfortable with the way that our facility-facility transfers worked before — now it’s easy.
Dan Shott, Director of Post Technologies, Bunim Murray Productions: After a 30-minute training session, we were confident enough to spin up an on-prem server, spin up a cloud solution, and build out transfer pages for five different shows. The things that we would’ve had to rely on high-level tech support to do with other solutions, we could do ourselves in five minutes with Media Shuttle. That really jumped out at us.
From simplified onboarding processes to effortless management of transfers and configurations, Signiant’s intuitive and distinct interfaces for IT admins, operations managers and end-users saves time, effort, and resources for organizations across various industries. Learn more about the Signiant Platform.
